Terms of Service
RPE Face Fit Solutions Ltd
Effective Date: 7th February 2025
Last Updated: 7th February 2025
General Terms
All sales and services provided by RPE Face Fit Solutions Limited ("the Company") are subject to the following terms and conditions. By proceeding with a purchase or booking, the purchaser acknowledges and agrees to these terms in full, unless otherwise explicitly agreed in writing.
1. Prices
All goods are invoiced at the prevailing price on the date of dispatch.
Prices are exclusive of VAT, which will be applied where applicable.
2. Payment Terms
Payment for Goods and Training must be made at the point of sale.
Payment for Face Fit Testing services is due within 30 days from the date of the invoice.
Certificates for Face Fit Testing/Training will be withheld until full payment has been received.
3. Special Delivery
Any additional costs incurred due to a special dispatch method requested by the purchaser will be fully payable by the purchaser and reflected on the invoice.
4. Non-Delivery or Shortages
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While the Company strives to ensure timely delivery, any delivery dates provided are estimates only.
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Time shall not be of the essence in delivery commitments, and the Company shall not be liable for any direct or indirect loss or damage resulting from delays.
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The purchaser is obligated to accept delivery, even in the case of delays.
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In the event of non-delivery, the purchaser must provide written notice to the Company within seven (7) days from the invoice date.
5. Return of Goods
No goods shall be returned without prior written agreement from an authorized Company representative.
If a return is approved, carriage and packing charges will not be credited.
6. Liability and Limitation
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The Company is not liable for any loss or damage arising from events beyond its reasonable control.
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The Company’s liability, regardless of the cause of loss or damage, is limited to the value of the goods in question. Under no circumstances shall the Company be liable for indirect or consequential losses, including (but not limited to) loss of profits, market loss, or delays.
7. Guarantee
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All products are supplied in good faith and are guaranteed against material defects and faulty workmanship.
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The Company shall not be liable for claims resulting from misuse or misapplication of the goods by the purchaser or their employees.
8. Retention of Title
Risk in the goods transfers to the buyer upon delivery.
However, title and ownership of the goods remain with the Company until full payment has been received.
9. Governing Law
These Terms and Conditions shall be governed by English Law, and both parties agree to submit to the jurisdiction of the English courts.
10. Cancellation Policy
Cancellations within 5 working days of the agreed service delivery date will incur a 75% charge of the agreed price.
11. Changes to Scope of Services
If the agreed services differ from the original quote or cannot be completed due to miscommunication, the quoted fee remains payable.
Additional services, including:
Extra Face Fit Tests: £35 + VAT per person
Additional Training Attendees: £45 + VAT per person
Additional masks supplied: Charged at cost
Further Assistance & Contact Information